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Shipping Policy

We have instituted a new shipping policy as of January 7, 2006, modified on January 1, 2007. PLEASE READ CAREFULLY before placing your order. By placing your order, you agree to our responsibility waiver

Our preferred shipping vendor is UPS. We will continue to use the USPS on smaller orders that can be shipped in an envelope. Certain smaller orders, such as small tablecloths, napkins or towel orders, can be safely and cost-effectively shipped in a plastic shipping envelope. We will continue to use express shipping through the USPS for these orders, except for the high-traffic season of Thanksgiving and Christmas. During these times, we will either use UPS or the USPS with guaranteed confirmed delivery. The choice of shipping vendors will be that of Classic Linens only and will be based on cost and ensured delivery.
Where We Ship Our shipping fees apply to the 48 contiguous states of the United States. If you are a resident of Alaska or Hawaii, please place your order by calling our toll-free number. Shipping charges will be quoted to you. WE DO NOT PROCESS ORDERS OVER THE WEB FROM INTERNATIONAL SOURCES. International inquiries are the number one source of internet fraud. We screen all international inquiries very carefully. We also DO NOT RESPOND TO EMAIL INQUIRIES TO SHIP TO INTERNATIONAL DESTINATIONS. If you are a legitimate customer and want to place an order, you MUST CALL our toll-free number and place an order through our customer service department. You will be responsible for all customs taxes and shipping charges.
Shipping Fees and Choices. We offer free shipping on orders over $150.00

Standard Shipping - Large orders, unless otherwise specified, will be shipped using UPS ground service. We will use the USPS on smaller orders and will always ship using 2-3 day Priority shipping with Delivery Confirmation. Although we will use USPS 2-3 day Priority shipping, these timeframes are NOT guaranteed by the USPS. We ship from the San Francisco, CA area, so please allow as much as 5-7 business days (Monday - Friday) for your order to be delivered to you. If you must have your delivery by a certain day, please use an express delivery option offered below. We will not be responsible for shipping delays for orders using standard delivery methods. Standard shipping cost is $7.95 on all orders up to $150.00. We offer free shipping on orders of $150.00 and over.
UPS 3-Day Select - Standard cost will be $18.00. Please allow 3 business days for delivery.
UPS 2nd Day Air - Standard cost will be $22.00. Please allow 2 business days for delivery.
Overnight Delivery - We will use either Federal Express, USPS or UPS Overnight Service, at our discretion, for overnight shipping. Overnight deliveries will ship to arrive the next business day before 3:00pm. Standard cost will be 20% of your order value, with a minimum charge of $30. If your order is over $500.00, OVERNIGHT SHIPPING RATES WILL BE QUOTED TO YOU.

As always, please let us know if you have a particular deadline that you need your linens. We will make every effort to meet your delivery needs, including Saturday FedEX, in which individual shipping rates will be quoted to you.
Responsibility Waiver. We have upgraded our shipping vendor and policies which should ensure a safe and timely delivery of your orders. We can now track your order with ease and provide you with status updates, guaranteed delivery dates and shipping email prompts on most orders. We waive responsibility for all delays due to shipping. Please keep in mind that during holiday seasons, which unfortunately can coincide with bad weather, delays can occur due to increase in the volume of packages going through the postal system. Delays can also occur due to, but not limited to, inclimate weather, transit strikes, airport delays, increased delivery volumes and labor strikes. If you experience a shipping delay we will make every effort to track your order, however there will be NO REFUNDS for shipping costs.
- Carefully consider your shipping needs before placing your order. Keep in mind that we make every tablecloth, towel, runner and napkin to order. This means that it takes us on average 3-5 business days to ship your order. Please assume during major holidays that your order will ship in no less than 5 business days. Custom orders can take up to 3 weeks to ship to you. Please select a delivery option that gives you ample time to receive your order.